Custom Inquiries

Commission Inquiries 

Yes, we accept custom orders!

Jewelry should not only be meaningful to the wearer but should last forever.  Every piece I create is made with the strictest attention to detail.  I love what I do and I hope it reflects in my work.  My jewelry is affordable as well as beautiful.  Quality craftsmanship shouldn't have to cost a fortune!

  is a registered trademark and your jewelry (with the exception of extremely narrow or small rings and earrings) will be stamped with my logo in addition to the karat stamp.

Custom Commission Orders:

I look forward to working with you on your dream piece of jewelry!  If you can dream it, I can make it.  Working with 3D CAD allows me to work with customers remotely.  Commissioned pieces can take anywhere from 6 to 8 weeks.

The initial appointment can be done remotely via Zoom or other means or, book an appointment to visit my shop in the Quiet Corner.

Step1:  The first step in the process after initial contact is discussing the type of jewelry desired (metal, stones, ring, pendant, etc.) and your vision or story you want incorporated into your custom piece.  Yes, we can use your stones in certain instances.  Once several designs are ready for your review, I ask for a $150 deposit which will be applied to the final cost of the commissioned piece.  Designs are then sent to you for review and final approval. 

Step 2:  After the design is selected a quote will be provided along with a timeline for completion.  An initial deposit of 50% is required.  A confirmation receipt will be sent to you. 

Step 3:  Final pictures and a video of your new custom designed piece will be sent to you for final approval prior to the jewelry being shipped out.  At this time, the balance due (less the $150 deposit) is required.

Step 4:  Your jewelry will be beautifully packaged and sent to you with tracking and required signature upon delivery.  Local folks can pick up at my shop - call or text to arrange.

For ring sizes – please make sure you are confident of your ring size.  If you are local, please contact me for measuring.  If not, for the most accurate size, you can go to any jewelry store and ask to be measured.

Shipping:

Shipping to you is free of charge.  Your package will be sent via USPS with tracking.  Your package will need a signature on arrival.

Refunds and Exchanges:

Due to the handmade and one-of-a-kind nature of my jewelry, we are unable to accept refunds.  Multiple photos and videos of each individual piece are shown to provide the best possible view of the item.

My jewelry is guaranteed for life!  While I pride myself in making quality jewelry, please note that jewelry is not indestructible.  Gemstones and precious metals experience wear over time and can show signs of damage if subjected to unintended handling.  Should you require repair or re-polishing, please contact me for refurbishment or repair.

Please contact us to chat about your one of a kind jewelry.  

Text or call 860-779-1294 or e-mail the jeweler at karen@karenchartier.com